1. Important information and who we are
Welcome to Shaadi Prep (“we”, “us”, “our”). This privacy notice explains how we collect, use, share and protect your personal data when you visit our website at https://shaadiprep.com (the “Website”), create an account, interact with us, or otherwise use our services. It also tells you about your privacy rights and how the law protects you.
Purpose of this privacy notice
This privacy notice aims to give you information on how we collect and process your personal data through your use of the Website and services.
Data controller
Shaadi Prep (or the legal entity owning/operating the Website) is the controller of Your personal data. If you have questions about this policy or wish to exercise any of your legal rights, you may contact us at info@shaadiprep.com
Changes to this policy
We may update this privacy notice from time to time. The version we publish on the Website will carry the “Last updated” date. When we change the notice, we will notify users where required. It is important that the personal data we hold about you is accurate and current — please keep us informed of any changes.
Third-party links
Our Website may include links to third-party websites, plug-ins or applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control those third-party websites, and this privacy notice does not apply to them. We encourage you to read their privacy notices before providing any personal data.
2. The data we collect about you
“Personal data” or “personal information” means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you, which we have grouped together as follows:Types of data we collect
- Identity Data: Name, date of birth, username or similar identifier, marital status, wedding role (e.g., bride, groom), partner’s name (if applicable).
- Contact Data: Email address, postal address, phone number.
- Profile Data: Username and password, profile picture, feedback or survey responses, your wedding preferences, partner’s details.
- Wedding Data: Wedding date, engagement date, number of guests, wedding tasks/to-do list, budget, venue, supplier bookings (if applicable).
- Guest List Data (where applicable): Names of guests, contact details, RSVP status, dietary requirements, event attendance information.
- Supplier Data (if you are a supplier listing on our Website): Business name, business contact details, services offered, website URL, portfolio/photos.
- Technical Data: Your IP address, login data, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, device identifiers, other technology on the device you use to access the Website.
- Usage Data: Information about how you use our Website and services, e.g., pages visited, parts of the Website you interact with, crash data, search queries, timings.
- Marketing & Communications Data: Your preferences in receiving marketing from us and our third parties, your communication preferences.
Special categories
We endeavour not to collect any “special category data” (such as racial or ethnic origin, religious or philosophical beliefs, health data, sexual orientation) except where strictly necessary, and if we do we will handle it with additional protections and only by your explicit consent or where permitted by law.
3. How is your personal data collected?
We use different methods to collect data from and about you including:
- Direct interactions: You may give us your Identity, Contact, Profile, Wedding, Guest List or Supplier Data by filling in forms on our Website (for example when you register an account, create a guest list, book a supplier, submit your wedding details, or ask us for support).
- Automated technologies or interactions: As you interact with our Website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We use cookies, server logs and other similar technologies. We also may receive Technical Data about you if you visit other websites employing our cookies.
- Third parties or publicly available sources: We may receive Contact, Technical or Usage Data from analytics providers (e.g., Google Analytics), advertising networks (e.g., Facebook Pixel), search information providers, and publicly available sources (e.g., Companies House if you are a business).
- Supplier-provided data: If you are a wedding supplier listing on our platform, you provide us business and service information which may include your Portfolio, reviews, pricing etc.
4. How we use your personal data
We will only use your personal data when the law allows us to. Most commonly we will use your data in the following circumstances:
- To provide you our services (registering account, access to dashboard, guest-list management, wedding planning tools, supplier directory, etc). This is necessary for performance of a contract or to take steps at your request before entering into a contract.
- Where we have a legitimate interest (or those of a third party) and your interests and fundamental rights do not override those interests. Examples include improving our Website, understanding how users interact with it, preventing fraud, promoting our services.
- Where we need to comply with a legal obligation, such as tax, accounting, regulatory or data-protection law.
- With your consent, for example if we ask you to opt-in to marketing communications and you agree.
Examples of how we may use your data
- To register you as a user, process your account, manage and administer your use of our Website.
- To enable you to use the planning tools (guest-list tracker, budget manager, to-do list) and supplier directory.
- To send you administrative information (account changes, updates to terms, security alerts).
- To send you marketing communications (if you opted in). You can always opt-out.
- To monitor usage of the Website and analytics to improve our services.
- To protect our Website, prevent fraud and ensure security.
- In connection with internal operations: training, audits, evaluations of performance.
- To carry out business transitions (mergers, acquisitions) where your data may be transferred to the new entity under appropriate safeguards.
5. Sharing your personal data
We may share your personal data with the following categories of recipients:
- Service providers who provide IT and system administration services, payment processors, hosting providers, analytics providers, email delivery providers. These parties will be under contract to us and instructed to only process your data for specified purposes.
- Suppliers and wedding vendors (where applicable) if you choose to contact or book them via our Website—they may receive information necessary to fulfil your request.
- Business transfers: if we are involved in a merger, acquisition, asset sale, or other business reorganisation, your personal data may be transferred as a business asset under appropriate safeguards.
- Legal and regulatory authorities if required by law (e.g., to prevent fraud, enforce our terms, protect our rights or those of others).
- Marketing partners (only with your consent) if you have opted-in to receive third-party offers.
We do not sell your personal data to third parties for their own marketing purposes without your explicit consent.
6. International transfers
Your personal data may be transferred to, and stored at, destinations outside the United Kingdom (UK) and European Economic Area (EEA). When we transfer personal data outside the UK/EEA, we will ensure there are appropriate safeguards in place (for example standard contractual clauses approved by the UK Information Commissioner's Office (“ICO”), adequacy decisions, binding corporate rules) to protect your rights and the security of your data.
7. Data security
We have implemented appropriate technical and organisational measures designed to protect your personal data from accidental loss, unauthorised access, disclosure, alteration or destruction. Access to personal data is limited to those employees, agents, contractors and third-party service providers who have a business need to know and who are contractually obligated to keep personal data confidential.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data transmitted to our Website; any transmission is at your own risk.
8. Data retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for (as set out above) and to comply with our legal obligations (for example accounting, tax, regulatory). We will consider the nature, sensitivity, volume of the data, the possible risk of harm from unauthorised use or disclosure, and whether we can achieve the purpose through other means. When your data is no longer required, we will securely delete or anonymise it.
9. Your legal rights
Under UK data-protection law you have a number of rights in relation to your personal data. In summary, you have the right to:
- Request access to the personal data we hold about you (commonly known as a “data subject access request”).
- Request correction of the personal data that we hold about you if it is inaccurate or incomplete.
- Request erasure of your personal data where we no longer have a lawful basis to process it or you have successfully exercised your right to object (see below).
- Object to processing of your personal data where we rely on legitimate interests or for direct marketing purposes.
- Request restriction of processing of your personal data in certain circumstances (for example, you contest the accuracy of the data).
- Request the transfer of your personal data to another organisation (data portability) in certain circumstances.
- Withdraw consent (where relevant) at any time but this will not affect the lawfulness of processing based on consent before its withdrawal.
If you are unhappy about how we process your personal data, you have the right to lodge a complaint with the UK supervisory authority — the Information Commissioner’s Office (ICO) — though we would appreciate the opportunity to address your concerns first.
If you wish to exercise any of these rights, please contact us at [Insert contact email address]. We may need to ask you to verify your identity before responding.
10. Cookies and other tracking technologies
We use cookies, web-beacons, tracking pixels and similar technologies to collect Technical Data and Usage Data. Cookies help us personalise content, analyse site usage, provide social-media features, and deliver targeted advertising.
11. Children’s privacy
Our Website and services are not intended for children (typically defined as persons under 16). We do not knowingly collect personal data from children under the relevant age threshold. If you believe we have collected such data, please contact us and we will take steps to delete it.
12. Changes to this privacy policy
We may update this privacy notice from time to time. The version we publish on our Website will carry the date of revision. We recommend you check our Website periodically to stay aware of any updates. If we make material changes we will notify you by email (if you have registered) or by posting a notification on our Website.
13. Contact us
If you have any questions about this privacy policy or our data-protection practices, please contact us at info@shaadiprep.com